Your First Visit: what to expect
At Remedy Massage we are committed to providing you with a therapeutic and relaxing massage experience. If this is your first massage, or simply your first massage with us, here is what you can expect:
Meet & greet
Upon arrival you will be greeted and asked to fill out an intake form in our comfortably furnished waiting room. It is important that you include ALL current medical information asked for on the form as it helps us to ensure that you are being treated safely and appropriately for your health. Certain medications and conditions may require doctor approval before treatment and for some, massage is contraindicated entirely. We will also point out the restrooms in case you need to use them before your massage. Once your form is complete, your massage therapist will lead you back to the treatment room to discuss your medical history and to answer any questions that you may have prior to beginning your session. At this time please let your therapist know the level of pressure that you prefer and if you have any areas of the body that you would prefer to avoid in your massage session.
The start of your session
You will be led to our calming treatment room where your massage table will be dressed with crisp, clean linens and a soft, warm blanket. The table has a warmer and can be adjusted to your preference.
Your massage therapist will leave the room and wait outside while you disrobe to your level of comfort. Preference varies between clients: some completely disrobe, while others will leave their undergarments on, either option is fine. Once you have undressed, you will lie on the massage table (your therapist will tell you whether to start face-up or down before they leave the room), under the top sheet and blanket. Your massage therapist will give you a few minutes to complete this process and knock on the door to ask if you are ready before entering the treatment room.
During your treatment
During the time when you are going over your intake form the therapist will ask you to let them know if at any time during the session, a stroke, technique or the pressure they are using is uncomfortable for you. They will also check in with you throughout your massage to make sure that you are comfortable. Please speak up! Your comfort is of utmost important to us. Your therapist is a professional and will take feedback and use it to make your massage an excellent experience (we promise, we'll not be offended). Depending on your goals for the session your massage therapist will either perform a full body massage or focus on the areas that you have requested. If you have specific concerns your therapist may suggest other areas be worked on that they believe may be contributing to your discomfort, for example: low back pain can often be caused/exacerbated by tight hamstrings, so they may suggest work on your legs as well as your back.
You will always be draped with the top sheet and blanket and your massage therapist will only uncover the part of the body they are working on, ensuring that your modesty and comfort are respected at all times.
Remedy Massage uses only hypo-allergenic massage lotions, creams and gels (all paraben-free and nut oil free in case of any allergies). Please feel free to ask about specific products if you have any allergy or skin sensitivity concerns.
Checking out & follow up
Once your massage is finished, your therapist will leave the room and allow you time to re-dress. When you are ready, open the treatment room door and they will meet you back in the room to take care of payment (if you haven't pre-paid through MassageBook). We accept checks (please make all checks payable to Remedy Massage) and all major credit cards. We use Square credit card processing and can email or text you a receipt upon request. After you have taken care of payment, your massage therapist will suggest some things for self-care: we always recommend drinking lots of water before and after your massage! We will also recommend pertinent stretches, hot or cold therapy to be done at home if called for, and a timeline for when you should get your next massage depending on what brought you to us in the first place. We truly believe in the power of massage as a preventative measure and hope to see you regularly as a part of your health and wellness routine!